Effective date: May 10, 2024
Last modified date: May 10, 2024
In this Policy, “Personal Information” means any information relating to an identifiable natural person. Except as described in this Policy, Pinpoint will not give, sell, rent, or loan any Personal Information to any third party.
Personal Information does not include data or information collected, derived, or otherwise generated from the use of the Platform, provided that such data has been anonymized, de-identified, and/or aggregated so as not to identify or permit the identification of any individual (“De-identified Data”), De-identified Data helps us understand trends in usage of the Platform so that we can better consider new features or otherwise tailor the Platform.
In addition to collecting and using De-identified Data ourselves, we may share De-identified Data with third parties, including our customers, partners and service providers, for various purposes, including to help us better understand our customers’ needs and improve the Platform as well as for advertising and marketing purposes.
Information you provide to us
Pinpoint may use Personal Information you provided to operate, improve upon, and personalize the Platform, for billing identification and authentication, to contact you about the Platform and your use of the Platform, to support your use of the Platform, to send marketing materials (in accordance with applicable law), for research purposes, and to generally improve the content and functionality of the Platform.
We may also combine your Personal Information with third-party analytics — including session replay technologies — to build a broader profile of our Customers so that we can serve you better and provide custom, personalized content and information. Additionally, we may use Personal Information of our Sites visitors, Customers, and their End Users for fraud prevention, to analyze Site usage and Platform improvement, for internal market research, troubleshooting problems and as otherwise set forth in this Policy.
Note that we will never email you to ask for your account information. If you ever receive such an email, please forward it to privacy@pinpointweb.it.
Information we may receive from and share with third parties
We may now or in the future receive Personal Information about you from third parties. For example, if you access our Platform through a third-party connection or log-in or connect an application to Pinpoint, that third party you connected with may pass certain information about your use of its service to Pinpoint. This information could include, but is not limited to, the user ID associated with your account, an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that third-party service. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the Platform.
Pinpoint may also provide Personal Information to its third-party service providers as necessary to provide the necessary hardware, software, networking, storage, and other services we use to operate the Platform. We do not permit our service providers to use Personal Information we provide to them for any purpose other than providing their services to us. We execute the legally required data processing addenda with all of our service providers.
Application integration
To facilitate the exchange of data between third-party applications, we may need to store certain information (“App Credentials”) that helps us access these third-party application accounts on your behalf. We store your App Credentials in an encrypted form. When we access these third-party applications on your behalf, the third-party application provides us with access to certain data. We will use, store, and disclose this data in accordance with this Policy. You should note that Pinpoint shall have no liability or responsibility for the privacy practices or other actions of any third-party applications for which you provide us with App Credentials.
Log file information
We collect certain technical information from our Customers’ End Users. Pinpoint uses this information to monitor the volume of our customers’ website traffic. We also use this technical information for our own security and analytical purposes, such as to measure how many customers have published active websites using our Platform. Lastly, we may use this information to create separate analytics products that we offer to Customers — provided that analytics products would only utilize De-Identified Data — to help Customers understand the value of our business solutions.
Other information disclosure
We may be required to disclose Personal Information to respond to subpoenas, court orders, and law enforcement or governmental requests or investigations, or to establish or exercise our legal rights or defend against legal claims. We may also share Personal Information if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations or our or as otherwise required by law. We use or may use information collected by cookies, log files, device identifiers to:
(a) remember information so that you will not have to re-enter it during your visit or the next time you visit the Sites or use the Platform
(b) provide custom, personalized content and information
(c) to provide and monitor the effectiveness of our Platform
(d) monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns
(e) diagnose or fix technology problems
(f) help you efficiently access your information after you sign in
(g) to provide advertising to your browser or device, and
(h) automatically update the Pinpoint application on your mobile devices.
For more information about cookies, please see Pinpoints Cookie Policy
We may provide Personal Information to any member of the Pinpoint team, including our Affiliates, provided that any such activities are in accordance with applicable law.
The Platform contains links to websites and applications other than the Platform, including websites and applications operated by affiliates and other third parties. This Policy applies only to information collected by the Platform.
Pinpoint does not endorse and is not responsible for the practices of third parties or their websites or applications. We do not determine and are not responsible for the privacy practices or the content of websites or applications operated by third parties. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party’s own rules and policies.
We are not responsible for, and we do not control any third parties that you authorize to access your Website Content. If you are using a third-party website or service and allow such access to your Website Content, you do so at your own risk.
User contact
Contact Form (www.pinpointweb.it)
By filling out the contact form with their data, the User consents to their use for responding to requests for information, quotes, or any other nature indicated by the form header. Processed Personal Data: ZIP code; city; first name; second name; Usage Data; email; physical address; country; phone number; profession; province; company name; business sector; Tracking Tools; various types of Data.
Mailing list and/or newsletter (www.pinpointweb.it)
By registering for the mailing list or newsletter, the User's email address is automatically added to a list of contacts to whom email messages containing information, including commercial and promotional information, regarding this Website may be transmitted.
User Database Management
These types of services allow the Owner to build user profiles based on an email address, name, or any other information that the User provides to www.pinpointweb.it, as well as to track User activities through statistical functionalities. These Personal Data may also be cross-referenced with publicly available User information (such as social network profiles) and used to create private profiles that the Owner may view and utilize to improve www.pinpointweb.it. Some of these services may also allow for the scheduled sending of messages to the User, such as emails based on specific actions taken on www.pinpointweb.it.
HubSpot CRM (HubSpot, Inc.)
HubSpot CRM is a User database management service provided by HubSpot, Inc. Processed Personal Data: City; surname; Usage Data; email; physical address; country; first name; phone number; profession; company name; gender; Tracking Tools; username; various types of Data as specified in the service's privacy policy.
Traffic Optimization and distribution
These types of services allow www.pinpointweb.it to distribute its content via servers located in different geographical areas and to optimize its performance. The Personal Data processed depends on the characteristics and the way these services are implemented, which by their nature filter communications between www.pinpointweb.it and the User's browser. Given the distributed nature of this system, it is difficult to determine the locations to which the contents are transferred, which may contain User Personal Data.
Cloudflare (Cloudflare Inc.)
Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc. Cloudflare's integration methods involve filtering all traffic from www.pinpointweb.it, namely communications between www.pinpointweb.it and the User's browser, also allowing for the collection of statistical data on it. Processed Personal Data: various types of Data as specified in the service's privacy policy.
Statistics
The services contained in this section enable the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.
Meta Events Manager (Meta Platforms Ireland Limited)
Meta Events Manager is a statistics service provided by Meta Platforms Ireland Limited. By integrating the Meta pixel, Meta Events Manager can provide the Owner with information on traffic and interactions on www.pinpointweb.it. Processed Personal Data: Usage Data; Tracking Tools.
Meta Ads Conversion Tracking (Meta Pixel) (Meta Platforms Ireland Limited)
Meta Ads Conversion Tracking (Meta Pixel) is a statistics service provided by Meta Platforms Ireland Limited that connects data from the Meta advertising network with actions taken within www.pinpointweb.it. The Meta pixel tracks conversions that can be attributed to Facebook, Instagram, and Audience Network ads. Processed Personal Data: Usage Data; Tracking Tools.
Google Ads Conversion Tracking
Google Ads Conversion Tracking is a statistics service provided by Google LLC or Google Ireland Limited, depending on how the Owner manages data processing, which connects data from the Google Ads advertising network with actions taken within this Website. Processed Personal Data: Usage Data; Tracking Tools.
LinkedIn Conversion Tracking (LinkedIn Insight Tag) (LinkedIn Corporation)
LinkedIn Conversion Tracking (LinkedIn Insight Tag) is a statistics and behavioral targeting service provided by LinkedIn Corporation that connects data from the LinkedIn advertising network with actions taken within this Website. The LinkedIn Insight Tag tracks conversions that can be attributed to LinkedIn ads and allows for the targeting of User groups based on their previous use of this Website. Users can opt-out of behavioral advertising features through their device settings, LinkedIn account settings, or by visiting the AdChoices opt-out page. Processed Personal Data: Usage Data; device information; Tracking Tools.
Remarketing and Behavioral Targeting
These types of services allow this Website and its partners to communicate, optimize, and serve advertisements based on the User's past use of this Website. This activity is facilitated by tracking Usage Data and using Tracking Tools to collect information that is then transferred to partners who manage remarketing and behavioral targeting activities. Some services offer a remarketing option based on email address lists. Generally, services of this kind offer the ability to opt-out of such tracking.
Google Ads Remarketing
Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google LLC or Google Ireland Limited, depending on how the Owner manages data processing, which connects activity on this Website with the Google Ads advertising network and the DoubleClick Cookie. For an understanding of how Google uses Data, please refer to Google's partner policies. Users can choose not to use Google Tracking Tools for ad personalization by visiting Google Ads Settings. Processed Personal Data: Usage Data; Tracking Tools.
Meta Custom Audiences (Meta Platforms, Inc.)
Meta Custom Audiences is a remarketing and behavioral targeting service provided by Meta Platforms, Inc. that connects activity on this Website with the Meta advertising network. Users can choose not to use Meta Tracking Tools for ad personalization by visiting the relevant opt-out page. Processed Personal Data: email; Tracking Tools..
Facebook Remarketing (Meta Platforms, Inc.)
Facebook Remarketing is a remarketing and behavioral targeting service provided by Meta Platforms, Inc. that connects activity on this Website with the Meta advertising network. Processed Personal Data: Usage Data; Tracking Tools.
Viewing Content from External Platforms
These types of services allow the display of content hosted on external platforms directly from the pages of www.pinpointweb.it and interaction with them. This type of service may still collect web traffic data for the pages where the service is installed, even when users do not use it.
Google Fonts (Google Ireland Limited)
Google Fonts is a font style display service managed by Google Ireland Limited that allows www.pinpointweb.it to integrate such content within its pages. Processed Personal Data: Usage Data; Tracking Tools.
The Platform contains links to websites and applications other than the Platform, including websites and applications operated by affiliates and other third parties. This Policy applies only to information collected by the Platform.
Pinpoint does not endorse and is not responsible for the practices of third parties or their websites or applications. We do not determine and are not responsible for the privacy practices or the content of websites or applications operated by third parties. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party’s own rules and policies.
We are not responsible for, and we do not control any third parties that you authorize to access your Website Content. If you are using a third-party website or service and allow such access to your Website Content, you do so at your own risk.
Pinpoint is committed to ensuring the security of your Personal Information. We use commercially reasonable technological, physical, and administrative security safeguards, such as firewalls and carefully developed security features, to protect the confidentiality and security of your Personal Information on the Platforms. When you enter confidential information (such as login credentials or information submitted from within the Platform) we encrypt the transmission of that information using secure socket layer technology (SSL).
These technologies, procedures, and other measures are used to ensure that your data is safe, secure, and only available to you and to those you authorized to access it. However, no internet, email, or other electronic transmission is ever fully secure or error-free, so you should take care in deciding what information you send to us in this way. Pinpoint is not responsible for the functionality or security measures of any third party.
As Pinpoint is based in Italy, we may host, transfer, and process your Personal Information in Italy or countries other than Italy. Pinpoint uses a variety of safeguards, including contractual and technical measures, to protect the Personal Information and data we transfer. Pinpoint will ensure that any of our service providers, processors, or third parties will undergo an adequate privacy vet prior to providing them with your Personal Information.
If you are located in the United Kingdom (“UK”), European Union (“EU”), European Economic Area (“EEA”) or Switzerland, please see Pinpoint’s EU & Swiss Privacy Policy.
We process and store information on behalf of our customers. You may decline to submit any Personal Information through the Platform; in which case we may not be able to provide certain services to you. If you would like to opt out of marketing communications from Pinpoint, please go to link to Cookie Policy
Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. Note that disabling cookies on your mobile device or browser may prevent us or our business partners from tracking your browser’s activities in relation to the Platform. However, doing so may disable many of the features available through the Platform. You may opt-out individually for third-party vendors on their websites, but limitations on data sharing may make it difficult or impossible to provide the Platform after an opt-out.
California consumers may use the Digital Advertising Alliance’s tool to send requests under the California Consumer Privacy Act (“CCPA”) for a web browser to opt out of the sale of Personal Information.
If you would like to gain access to, or request deletion of, information we have collected, please contact us at privacy@pinpointweb.it We will provide a response in accordance with applicable.
At Pinpoint s.r.l., (hereinafter, “Pinpoint s.r.l.,” “Pinpoint,” “Company,” “us,” or “we”), we respect and protect the privacy of visitors to our website, www.pinpointweb.it, and the other websites under the pinpointweb.it domain (collectively, the “Sites” or "Websites"), and our customers who use our products, tools, and related services (together with the Sites and the Websites, the “Platform”). This Global Privacy Policy (“Policy”) explains how we collect, use, disclose, and protect visitors’ and users’ information as part of the Platform.
Any discussion of your use of the Platform in this Policy is meant to include your visits and other interactions with the Sites and Platforms, whether or not you are a user of Pinpoint’s products.
If you are a resident of the European Union, European Economic Area, United Kingdom, or Switzerland, please read in addition to this Policy our EU & Swiss Privacy Policy for further information about our data collection practices and your rights. By accessing and using our website, you signify your acceptance to this Privacy Policy and the Cookie Policy.
Pinpoint will retain Personal Information we process on your behalf for as long as necessary to provide the Platform to you, subject to our compliance with this Policy, or as required or permitted under applicable law. We may further retain and process Personal Information as necessary to comply with our legal obligations; maintain accurate accounting, financial, and other operational records; resolve disputes; and enforce our agreements.
Pinpoint does not knowingly collect any Personal Information from children under the digital age of consent (13 in the United States, 16 in the EU). If you are under 13 (or the applicable digital age of consent), do not submit any Personal Information through our Platform. We encourage parents and legal guardians to monitor their children’s internet usage and to help enforce our Policy by instructing their children never to provide Personal Information on our Platform. If you have reason to believe that a child under the age of 13 (or the applicable digital age of consent) has provided Personal Information to Pinpoint through our Platform, please contact us, and we will delete that Personal Information from our databases without delay.
This section applies only to California residents. Pursuant to the California Consumer Privacy Act of 2018 (“CCPA”), below is a summary of the Personal Information categories, as identified and defined by the CCPA (see California Civil Code section 1798.140 (o)), that we collect, the reason we collect your Personal Information, where we obtain the Personal Information, and the third parties with whom we may share your Personal Information.
We generally collect the following categories of Personal Information about you when you use our Site or services:
>> identifiers such as a name, address, unique personal identifier, email, phone number, your device’s IP address, software, and identification numbers associated with your devices;
>> protected classifications, such as gender;
>> commercial information such as records of products or services purchased, obtained, or considered by you;
>> Internet or other electronic information regarding your browsing history, the webpage visited before you came to our Sites, length of visit and number of page views, click-stream data, locale preferences, your mobile carrier, date and time stamps associated with transactions, and system configuration information;
>> audio recordings of your voice to the extent you call us, as permitted under applicable law;
>> professional or employment-related information.
We generally do not collect education-related or biometric information, geolocation information, or inferences about your preferences, characteristics, behavior and attitudes. For more information about the Personal Information we collect and how we collect it, please refer to Sections above.
We collect your Personal Information for the business purposes described in the sections above. The CCPA defines a “business purpose” as the use of Personal Information for the business’s operational purposes, or other notified purposes, provided the use of Personal Information is reasonably necessary and proportionate to achieve the operational purpose for which the Personal Information was collected or another operational purpose that is compatible with the context in which the Personal Information was collected.
The categories of third parties with whom we may share your Personal Information are listed in the sections above
Residents of certain U.S. states, including but not limited to California, Colorado, Connecticut, Virginia, and Utah, may have additional rights in relation to their Personal Information. However, these rights may be subject to certain exceptions. For instance, we may be unable to disclose specific pieces of Personal Information if the disclosure would create a substantial, articulable, and unreasonable risk to the security of Personal Information, your Account with us, or the security of our network systems. Your rights may include:
>> Right Against Discrimination - You have the right not to be discriminated against for exercising any of the rights described in this section. We will not discriminate against you for exercising your right to know, delete or opt-out of sales.
>> Right to Know - You have the right to request in writing: (i) a list of the categories of personal information, such as name, address, email address, that a business has disclosed to third parties during the immediately preceding calendar year for the third parties' direct marketing purposes, and (ii) the names and addresses of all such third parties. In addition, you have the right to request: (i) the categories of personal information we have collected about you, (ii) the categories of sources from which personal information is collected, (iii) the business or commercial purpose for the information collection, (iv) the categories of third parties with whom we have shared personal information, and (v) the specific pieces of personal information we hold about an individual. You have the right to request a copy of the specific Personal Information we collected about you during the 12 months before your request.
>> Right to Delete - You have the right to request us to delete any Personal Information we have collected from you or maintain about you, subject to certain exceptions.
To assert your right to know or your right to delete your Personal Information, please contact us at privacy@pinpointweb.it.To verify your identity, we may ask you to verify Personal Information we already have on file for you. If we cannot verify your identity from the information we have on file, we may request additional information from you, which we will only use to verify your identity, and for security or fraud-prevention purposes.
California residents are entitled to ask us for a notice identifying the categories of Personal Information which we share with our affiliates and/or third parties for marketing purposes and providing contact information for such affiliates and/or third parties.
If you are a California resident and would like a copy of this notice, please submit a written request to: privacy@pinpointweb.it
We reserve the right to modify, update, or change this Policy from time to time in the usual course of business, so we encourage you to review this page periodically. Notwithstanding, when we change this Policy in a material manner, we will update the effective date at the top of this page and provide you with reasonable advance notice before the updates to this Policy become effective. Pinpoint may provide such notifications to you via email notice, written or hard copy notice, and/or through posting of such notice on the Platform. We reserve the right to determine the form and means of providing notifications to you. You may be required to click-to-accept or otherwise agree to the updated Policy, but in any event your continued use or access of the Platform after the effective date of the updated Policy shall constitute your agreement to the updated Policy.
The Policy will be effective as of the date specified in the effective date at the top of this page, and will apply to your use of the Platform from that point forward. If we update this Policy in a non-material manner after the effective date, we will update the last modified date at the top of this page. If you choose not to agree to this Policy or any future updated Policy, you may not use or access (and must discontinue any use or access to) our Sites. Pinpoint is not responsible for any automatic filtering you or your network provider may apply to email notifications we send to the email address you provide us.
Pinpoint may assign or transfer this Policy, and your user account and related Personal Information, to any person or entity that acquires all or substantially all of the business, stock or assets of, or is merged with Pinpoint. We may also transfer or assign such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, or similar transactions or proceedings, provided that the recipient of such information will continue to be bound by the terms of this Privacy Policy.
If you have questions regarding this Policy or about the privacy practices of Pinpoint, please contact us by email at privacy@pinpointweb.it or at:
Pinpoint s.r.l.
Via dell’Artigianato 24
Italy - Bastiglia (MO) 41030
